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SHIPPING & RETURNS

Terms & Conditions

Welcome to Brown n Circle ("we," "our," "us"). By accessing our website www.browncirrcle.com, you agree to the following Terms & Conditions:

1. Eligibility

You must be at least 18 years old to place an order. By using this site, you confirm that you can enter into legally binding contracts.

2. Products & Pricing

  • All products are subject to availability.

  • Prices are listed in INR (₹) and include applicable GST.

  • We reserve the right to revise prices at any time without notice.

3. Orders & Payment

  • Orders are confirmed only after full/partial payment (as per product type).

  • We may refuse/cancel orders in case of fraud suspicion, unavailability, or incorrect billing details.

4. Delivery & Assembly

  • Furniture will be delivered and assembled as per the Shipping Policy.

  • Customers are responsible for ensuring accessibility at the delivery location.

5. Intellectual Property

All website content (logos, images, text, design) is the property of Brown n Circle. Unauthorized use is prohibited.

6. Limitation of Liability

We are not liable for indirect or consequential damages. Our maximum liability is limited to the amount paid for the product.

7. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of india Courts.


Privacy Policy

Information We Collect

  • Personal Data: Name, email, phone number, billing/shipping address.

  • Payment Info: Processed securely via trusted third-party gateways.

  • Technical Data: IP address, browser type, usage behavior.

How We Use Your Data

  • To process and deliver orders.

  • To provide customer support and updates.

  • To improve website experience.

  • To comply with Indian legal requirements.

Sharing Information

  • We do not sell personal data.

  • Data may be shared with logistics, payment processors, or legal authorities if required.

Data Security

We use SSL encryption and secure servers. However, no system is 100% secure.

Your Rights

You may request access, correction, or deletion of your data. Contact us at info@browncirrcle.com.

 
Return & Refund Policy

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  • Return Period: Items can be returned within 7 days of delivery if unused, undamaged, and in original packaging.

  • Non-Returnable Items: Custom-made furniture, clearance products, and items damaged due to customer mishandling.

  • Refund Process: Refunds will be credited within 7–10 working days after inspection.

  • Return Shipping: Customers bear return shipping costs unless the product was defective/damaged on arrival.

  • Exchange /replacement for damaged/defective products will be delivered within 7-10 working days.

  • Restocking Fee: A 10% fee may apply on eligible returns.
     

Shipping Policy

 

  • Service Areas: We ship across India.

  • Delivery Time: Standard delivery within 7–21 business days, depending on location and product type.

  • Shipping Charges: Displayed at checkout based on destination and order size.

  • Assembly: Included for most furniture unless otherwise specified.

  • Damages: Report damages within 48 hours of delivery with images at info@browncircle.com.

  • Missed Delivery: Rescheduled deliveries may incur extra charges.

    This website is managed by UNITED PAPER

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